Revealing Indonesian healthcare professionals’ well-being in public hospital setting: A quantitative study

¹ Faculty of Sports and Health Sciences, Universitas Negeri Makassar, Makassar, Indonesia
² Faculty of Public Health, Universitas Hasanuddin, Makassar, Indonesia
³ Hospital Administration Study Program, STIKES Panakkukang, Makassar, Indonesia

^* Corresponding author: This email address is being protected from spambots. You need JavaScript enabled to view it.

Abstract

Mental health of healthcare providers is a growing public health issue that affects the quality of care. Empirical studies suggest that the well-being of healthcare workers has an adverse impact on patient safety, leading to increased rates of medical errors and hospital-acquired infections. The primary purpose of this study was to measure the well-being scale of healthcare professionals in an Indonesian public hospital and to investigate whether there are differences in well-being levels across demographic characteristics. This cross-sectional study was conducted between December 2023 and April 2024, involving 167 employees from a public hospital in Central Sulawesi Province. Data were collected through a self-administered survey and analyzed using Jamovi. The study found that well-being levels were high across all dimensions. However, a significant number of respondents reported low ratings in the life well-being dimension. In examining the influence of demographic characteristics on the well-being of healthcare professionals, the study revealed that age, gender, years of experience, educational level, and employment status had no significant effect. However, it was found that healthcare professionals with higher educational qualifications tend to score lower on the life well-being scale. This result suggests a complex interplay between education and perceived quality of life within the context of healthcare work environments, warranting further investigation.