Risk identification and prevention in moringa tea factory (Case study: Nurul Jannah, Madura Island)

¹ Program study of Agribusiness, Departement of Agricultural Science and Technology, Faculty of Agriculture, Universitas Trunojoyo Madura, Bangkalan, Indonesia
² Program study of Business Analytic Centre, Master of Science in Business Analytics, National University of Singapore, Singapore

^* Corresponding author: fan.kurniyanto@trunojoyo.ac.id

Abstract

Nurul Jannah is a business unit that has produced many processed moringa products such as tea and flour that have been marketed nationally and internationally. This study aims to determine the sources of risk and operational risk categories, as well as to determine mitigation actions to minimize operational risk at CV Nurul Jannah. The existence of this research is expected to be used as managerial implications for CV Nurul Jannah in running its business. This research uses fishbone diagram analysis tools to identify risks and FMEA (Failure Mode and Effect Analysis) as a tool to prioritize risks. The results showed the existence of prioritized risks in operational activities including the risk of delays in raw materials with high categories, the risk of using less sterile tools with moderate categories, and the risk of work accidents with low categories. If these risks are left unchecked, it is possible that it will cause a decrease in product quality and can even cause losses in the business. Risk mitigation alternatives that can be done are providing proper care for their own moringa plants and increasing cooperation with moringa farmers in other areas, checking and cleaning tools regularly, and providing K3 (Occupational Safety and Health) training and equipping production sites with danger signs.